Announcement

Collapse

Information Needed

See more
See less

"Transaction processed successfully" but not showing up anywhere

Collapse
X
 
  • Filter
  • Time
  • Show
Clear All
new posts

  • "Transaction processed successfully" but not showing up anywhere

    I tried to process two transactions today, both told me they were processed successfully, but when I follow the links to the contact (then account) record, they are not saved anywhere. The transactions are also not saved in my C&P Transactions list.

    Like I said, the screen seems to process originally and I get a "Transaction processed successfully" message and an order number, but the gift record isn't saved.


    I have authorized you to take a look. SFID is 00DG0000000j3Nc

    *edit* - The transactions show up in the Click and Pledge portal (in fact the 2nd attempt I did on one of the gifts is there twice), but they don't show up in Salesforce at all.
    Last edited by jcalabrese; 12-29-2015, 11:15 AM.

  • #2
    Good day!

    As discussed in the office hour Salesforce is generating an error with "too many namespaces". This occurs when too many applications are acting on the same object.

    Please see this thread in Salesforce forum: https://developer.salesforce.com/for...000000096TrIAI

    You indicated that you had recently installed a new app and the error started after that installation. The single app added has crossed the namespace to its limit so you will need to decide which apps to remove.

    It was also suggested, during the office hour, that you post this message to Salesforce HUB and see what others may suggest.

    Please update this post, if possible, once you have found a solution.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment

    Working...
    X