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Autoresponders created in C&P Designer won't show images to donor

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  • Autoresponders created in C&P Designer won't show images to donor

    Images in autoresponders do not render for some donors using Firefox or on iPhones using Safari. Access has been granted for Org ID 00D37000000Q0B6.

    Thank you

  • #2
    Good day,

    We have reviewed your AR with both browsers and see no issues. Please see the following:

    iOS Safari

    Click image for larger version

Name:	IMG_0221.jpg
Views:	35
Size:	20.8 KB
ID:	21208


    and iOS Firefox

    Click image for larger version

Name:	Img.jpg
Views:	40
Size:	52.9 KB
ID:	21209

    Not sure which version your patrons are using but we have tested this with iOS 5 and 6 without any issues.

    Please let us know if we can be of more assistance.

    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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