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Text field with "&" gets changed to "and" on record creation

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  • Text field with "&" gets changed to "and" on record creation

    I'm using an FaaS donation form that passes designations to Salesforce. When the field with value "John & Mary" is passed to Salesforce, it is written as "John and Mary". I am using Process Builder and Flows to use this field to create GAU Allocations. The field lookup fails due to the & being changed to and. All works fine as long as the field being mapped doesn't contain "&".

    Help!

  • #2
    Access has been granted for a week to OrgID 00D37000000Q0B6

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    • #3
      Good day @Jaydee,

      The "&" sign cannot be handled by Salesforce since it does not support CDATA in XML. Because of this limitation we replace the "&" sign with "and". Currently there is no workaround for this as we are limited by what we can do in Salesforce.

      Hope that answers your question.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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      • #4
        Can I count on it that when an "&" is passed that it will ALWAYS be changed to "and"? Were you doing some testing in the Org earlier today? I received error emails that I don't know how else they could have been generated.

        Thank you

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        • #5
          Good day @jaydee,

          The "&" sign is always replaced with "and" as Salesforce does not support the symbol in the XML.

          Please let us know if we can be of more assistance.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment

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