I have set up and designed an email template that I am now testing with autoresponder called thank you letter. When I do a test transaction, the last two paragraphs of the email become purple. maybe has something to do with the generated fields like {Contact.FirstName}. Also is there a way to have the font of the merge fields be the same of the email so that it looks more fluid. Thanks
Announcement
Collapse
Information Needed
To help us with upgrading your instance please make sure to:
See more
See less
Autoreponder changes color of text in emails
Collapse
X
-
Good day!
have you reviewed your source code? We have seen this happen when you copy and paste text from Word or elsewhere and the formatting conflicts with everything else.
If you grant us login access and the name of your Autoresponder we can check it for you.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment
-
Good day!
We have checked the email and it looks uniform. Please see below:
We can review it again and see if you see something different.Regards,
Click & Pledge Support Department
On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC
Comment
Comment