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Our two most recent donations say "error" in the posted to Salesforce column. One I was able to get to post by clicking "post to Salesforce", but the second still will not post. Please advise, as this is a period of frequent donations and a recurring problem. Thank you.
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Access has been granted and org. id is: 00Di0000000HB1W -
Good day!
We reviewed your account and there is nothing wrong with any of your settings.
The errors were generated by Salesforce: Connection refused..
That error means simply the Salesforce servers were not responding in a timely manner to our post and as such the connection timed out. We have pushed the transaction back to Salesforce so it should be there. We also saw a transaction dated back to 8/21 which we also pushed.
Please let us know if we can be of more assistance.Regards,
Click & Pledge Support Department
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No, as long as there's no additional steps that should be all. Thank you!Comment
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