Hello,
I have an error with a recurring gift. A donor gave a recurring gift last month but it accidentally submitted twice so we refunded one of the gifts. However, we never canceled his recurring gift so today he was charged twice instead of once. I need help deleting the correct recurring transaction (in the attached image) so that I don't delete the recurring transaction that will throw the error as described in this thread: http://forums.clickandpledge.com/for...n-t-post-to-sf
Here is our org ID: 00D300000006WoJ
You have been granted access to our SF account.
Thanks in advance!
Sonal
I have an error with a recurring gift. A donor gave a recurring gift last month but it accidentally submitted twice so we refunded one of the gifts. However, we never canceled his recurring gift so today he was charged twice instead of once. I need help deleting the correct recurring transaction (in the attached image) so that I don't delete the recurring transaction that will throw the error as described in this thread: http://forums.clickandpledge.com/for...n-t-post-to-sf
Here is our org ID: 00D300000006WoJ
You have been granted access to our SF account.
Thanks in advance!
Sonal
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