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Can't access custom questions due to map key error

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  • CnP.Support
    replied
    Good day!

    One of our developers was around and fixed your instance.

    Please review & let us know if we can be of more help.

    Leave a comment:


  • CnP.Support
    replied
    Good day @Joe,

    The event application in your instance is an old release. Do you want us to upgrade you while we are fixing this issue?

    Leave a comment:


  • CnP.Support
    replied
    Great.

    I have assigned this to a developer & we will have it fixed for you by tomorrow (Monday).

    Leave a comment:


  • joemoran
    replied
    Access granted!

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    That makes sense. The VF page tries to access the field & it can't. We have to delete it from the object directly.

    Please grant us login access and we will fix it for you.

    Leave a comment:


  • joemoran
    replied
    We were. But I can't get into the settings anymore

    Leave a comment:


  • CnP.Support
    replied
    Good day!

    Are you mapping this field in the C&P Settings > Custom Question?

    Leave a comment:


  • Can't access custom questions due to map key error

    Any idea why this is happening? We deleted this field, but have since restored it. Yet the error continues.

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