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Error message when merging temporary contact

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  • Error message when merging temporary contact

    I have a temporary contact that is nearly identical to an existing contact in SF except the state is California instead of CA as it is in SF. When I try to merge the temporary contact and process it I get an error message saying Insert failed. First exception on row 0; first error: DUPLICATE_VALUE, duplicate value found: CnP_PaaS__VaultGUID__c duplicates value on record with id: a0ki0000002NtwA: [] Why could this be? thanks

  • #2
    ORG ID= 00Di0000000cTOh

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    • #3
      Good day!

      Duplicate value simply states that this transaction has already been processed & the data has been pushed again.

      You are creating the same transaction again and the uniqueness test of the Order Number will fail. You cannot have the same Order # twice in the system.

      We will delete the other record if you want or you can do it yourself. Simply search for the order # and see.
      Regards,
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