Process Transaction Error

[Cindy Gavelek]

Attempting to process a transaction gets this error: 'Please Process Master Transaction Number 1503271011073963346 First and then Process the installments' However, that transacation does not exist anywhere. Please advise how to proceed, thanks. OrgID 00Di0000000ftfv. Access has been granted for 3 days.

[CnP.Support]

Good day!

Please login to Connect (https://Connect.ClickandPledge.com) and locate the transaction and push it Salesforce. A recurring transaction requires the first transaction to be in place as that transaction is the parent of all the future recurring transaction.

Here is an article on how to push a transaction to Salesforce: http://help.clickandpledge.com/custo...ticles/2084081

Please let us know if we can be of any further assistance.

[CnP.Support]

Good day @Cindy;
We have upgraded you as requested. We also reviewed your mapping and believe the issue should be fixed now.

Release notes:

• PaaS 9.1: http://cnp.mn/1OVLkta

In PaaS 9.1 you can now send SMS to contacts. You may want to read more about it: http://cnp.mn/1IXtLuA

You may also join our Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

Please let us know if we can be of any further assistance.