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I keep getting an error- how to fix it?

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  • I keep getting an error- how to fix it?

    I get this error message repeatedly via email, and the opportunities do not get created because of this:

    Error #1:

    Error Type: System.SObjectException
    Error Date: 2015-09-22 06:00:15
    Message: "InvalidfieldContact__c for Opportunity"

    Stack Trace:

    Stacktrace available at the time of saving the record - (npsp)

    Anyone have any idea what could be causing this and how I can fix it?

    Thank you!

  • #2
    Good day @Fraidy,

    This is not a C&P field: InvalidfieldContact__c for Opportunity and appears to be part of the NPSP.

    If you grant us login access we can review it for you but not sure if we can be of any help.

    As for the data, do not worry about the error since once it is resolved the system will fix itself with the "self-healing" feature.

    You may want to also post this question to the Salesforce HUB as they may be able to shed some more light on this.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    Comment


    • #3
      Good day!

      We just reviewed your instance and do not see any errors. Please see below:

      Reviewed instance: The Jewish Experience - 00D1a000000ZApe

      Click image for larger version

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      the only issue we see is the contacts being in the Temporary Contacts. No other errors are seen.

      If you have a specific case for us to review please post the Order Number so we can review it.

      Hope that helps.

      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

      Comment


      • #4
        Good day!

        Another review of your case we have noticed that you have custom mapping done in the NPSP. See below:

        This is an NPSP setting that you have set and customized.

        Click image for larger version

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        Click image for larger version

Name:	NPSP2.jpg
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Size:	34.3 KB
ID:	20275


        Hope this helps.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment


        • #5
          THANK YOU! I really appreciate you helping get to the bottom of this... its been driving me crazy!

          Comment

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