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Click and pledge temporary contacts not showing?

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  • Click and pledge temporary contacts not showing?

    I have recently upgraded and have set up contact matching which works to add contacts when it is fully automatic. I would like to change it to semi auto so that I can review any duplicates but as soon as I change the setting to semi, none of the contacts get pushed through for review, what could be the issue here?. My org # is 00Di0000000cTOh

  • #2
    Good day!

    I just reviewed your instance and you are still in the "Fully Automatic" so now the system will not do anything but simply match and create new contact.

    You currently have 3 contacts in the Temporary Contact. If you go to C&P Temporary Contact and click on View ALL you will see the following: https://cmtysolutions.my.salesforce....0Bi0000004LhLD

    Click image for larger version

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    I hope this answers your question.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

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