Tweet
I'm confused about how to handle Pledge Opportunities (Recurring with end date) that started earlier and exist as SF recurrings. Can these be completed by using C&P payments? I don't understand the difference/need for separate C&P and SF Recurrings to be set up, and can't find the right documentation on this to get farther.
Example:
Contact pledged $5K in August of 2014. Per SF manual instructions for NPSP, as we use accrual accounting the pledge was created as an Opportunity with scheduled payments so that the $5K should be counted in 8/2014, and payments should all use the Opportunity's close date of 8/27/2014 so as not to be counted as current income; payments are scheduled out until the end of the pledge (5 years long/ 60 payments). Payments prior to now have been done using a system outside of SF and so payments were simply edited in SF to note they had occurred.
Now that we have C&P, can we begin paying these types of already existing SF pledges using C&P? If so -how?
Or - would we have to create a C&P recurring and somehow close out the original pledge, even though it has a balance due? And if we must do that, could we do it so that the payment will not have a current close date but use the older close date and not credit current month's receipts?
The same situation might apply if a contact wanted to make a payment to an older pledge using a credit card through our website. Can this be set up, and if so, how?
I'm sorry, this is a very complicated question. I will try to jump on the daily webinar today, but if you can point me to some documentation or anything that will help, please do.
Example:
Contact pledged $5K in August of 2014. Per SF manual instructions for NPSP, as we use accrual accounting the pledge was created as an Opportunity with scheduled payments so that the $5K should be counted in 8/2014, and payments should all use the Opportunity's close date of 8/27/2014 so as not to be counted as current income; payments are scheduled out until the end of the pledge (5 years long/ 60 payments). Payments prior to now have been done using a system outside of SF and so payments were simply edited in SF to note they had occurred.
Now that we have C&P, can we begin paying these types of already existing SF pledges using C&P? If so -how?
Or - would we have to create a C&P recurring and somehow close out the original pledge, even though it has a balance due? And if we must do that, could we do it so that the payment will not have a current close date but use the older close date and not credit current month's receipts?
The same situation might apply if a contact wanted to make a payment to an older pledge using a credit card through our website. Can this be set up, and if so, how?
I'm sorry, this is a very complicated question. I will try to jump on the daily webinar today, but if you can point me to some documentation or anything that will help, please do.
Comment