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Temporary Contact multiple times with same transaction number

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  • Temporary Contact multiple times with same transaction number

    I granted you access regarding a different issue earlier today. Company ID:

    I'm trying to understand why I have 4 temporary contact records for the same order number: 1510072334598858687? Each of them appears to be "authorized." When I search for the donor in Connect, I only see one actual transaction. How do I eliminate the duplicate temporary contacts
    and why were they created? Thanks for your help.
    00DA0000000KIUw

  • #2
    Good day!

    We resolved the issue. It seems like these were pushed manually four times but now they are resolved.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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