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Transaction Error, won't post to SF

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  • Transaction Error, won't post to SF

    Can you fix this transaction for me? (And let me know what you find regarding why the validation rule was causing this to fail?) Thanks for your help. I've granted login access for Company ID: 00DA0000000KIUw
    • Order number: 15918742394414732814
    • Contact name: Peter Newman
    • Transaction Result: Authorized
    • C&P Data ID: 2534
    • Organization ID: 00DA0000000KIUw
    • Organization Name: Crosscut Public Media
    • Applications : Application Name: -Version Number :
      Installed Packages: 2.6000-8.9004-2.3000</li></ul>
    System response:

    "Insert failed. First exception on row 0; first error: REQUIRED_FIELD_MISSING, Required fields are missing: [CnP_PaaS__Date_Established__c]: [CnP_PaaS__Date_Established__c]"

    Please check the following link for details:


    https://na10.salesforce.com/a0YF0000003hVwk


  • #2
    Good day!

    The problem was the master transaction for the recurring donation was not in Salesforce. We pushed the missing parent transaction and now all is in order.

    Please let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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