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uncancel a recurring donation?

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  • CnP.Support
    replied
    Good day!

    Sorry but once a recurring has been cancelled it cannot be restarted. But that is not a complete disaster.

    To start a new one simply go to Salesforce or Connect and start a new recurring since you have the person's credit card tokenized and available for processing. You have to simply start a new one with new information.

    Hope that helps.

    Leave a comment:


  • soniaq@scanva.org
    started a topic uncancel a recurring donation?

    uncancel a recurring donation?

    Can I uncancel a cancelled recurring donation if I realize I mistakenly cancelled it?
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