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Can I uncancel a cancelled recurring donation if I realize I mistakenly cancelled it?
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Good day!
Sorry but once a recurring has been cancelled it cannot be restarted. But that is not a complete disaster.
To start a new one simply go to Salesforce or Connect and start a new recurring since you have the person's credit card tokenized and available for processing. You have to simply start a new one with new information.
Hope that helps.Regards,
Click & Pledge Support Department
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