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User 005d0000004RS4xAAG
Unable to access C&P Designer, but does see other C&P options/ settings/ etc.
Org ID: 00Dd0000000hCDm
Unable to access C&P Designer, but does see other C&P options/ settings/ etc.
Org ID: 00Dd0000000hCDm
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Good day!
We tried to make the changes but the user through which we have been granted permission appears not to be an admin user. We are unable to make any changes.
The issue you are having for the user is the permissions. The profile is not set to have view permission.
See:
You may easily grant them visible permissions to see those apps. If you wish for us to do this please grant us proper permissions so we can do this. Salesforce does not let us change this with the access level we have.
Let us know if we can be of more assistance.
Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/ -
I can make the change, but I do not know how to get to the screen that you show above. Please advise.Comment
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Good day!
Setup >> Administrator >> Manage Users >> Profiles >> Click on Edit in the selected Profile >> then at Custom App Settings check the apps that are needed to be accessible.
Hope that answers your question.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/Comment
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