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  • Access issue in SF

    User 005d0000004RS4xAAG
    Unable to access C&P Designer, but does see other C&P options/ settings/ etc.

    Org ID: 00Dd0000000hCDm

  • #2
    Good day!

    We tried to make the changes but the user through which we have been granted permission appears not to be an admin user. We are unable to make any changes.

    The issue you are having for the user is the permissions. The profile is not set to have view permission.

    See:
    Click image for larger version

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ID:	19916

    You may easily grant them visible permissions to see those apps. If you wish for us to do this please grant us proper permissions so we can do this. Salesforce does not let us change this with the access level we have.

    Let us know if we can be of more assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    Comment


    • #3
      I can make the change, but I do not know how to get to the screen that you show above. Please advise.

      Comment


      • #4
        Good day!

        Setup >> Administrator >> Manage Users >> Profiles >> Click on Edit in the selected Profile >> then at Custom App Settings check the apps that are needed to be accessible.

        Hope that answers your question.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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