Hi,
I am wondering what is the best way to get help tracking down Bank Reconciliation questions.
During the Seattle GiveBIG event we have C&P transactions for the dates 5/6 through 5/9 showing a total that is $25 more than the total our bank is showing for the corresponding dates 5/8 through 5/12.
We have one individual who gave $25 on 5/7 (C&P Order #1405070015518475325) and then on 5/8 gave $50 (C&P Order#1405070015518475325) where he left a comment thanking us for letting him re-enter their donation for the correct amount. They intended to make a gift of $50 rather than $25. I am wondering if this change of $25 is some how the discrepancy. However, I don't understand how this individual might have corrected their gift amounts. Might they have had their Credit Card company some how make a change that wouldn't show up in C&P?
Thanks for your help and ideas on this reconciliation.
Charlie
I am wondering what is the best way to get help tracking down Bank Reconciliation questions.
During the Seattle GiveBIG event we have C&P transactions for the dates 5/6 through 5/9 showing a total that is $25 more than the total our bank is showing for the corresponding dates 5/8 through 5/12.
We have one individual who gave $25 on 5/7 (C&P Order #1405070015518475325) and then on 5/8 gave $50 (C&P Order#1405070015518475325) where he left a comment thanking us for letting him re-enter their donation for the correct amount. They intended to make a gift of $50 rather than $25. I am wondering if this change of $25 is some how the discrepancy. However, I don't understand how this individual might have corrected their gift amounts. Might they have had their Credit Card company some how make a change that wouldn't show up in C&P?
Thanks for your help and ideas on this reconciliation.
Charlie
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