Hi there,
Will Recurring Payments attempt to post after a declined transaction?
One of our members experienced a declined transaction due to insufficient funds and has since added funds to their account. I'd expected their next contributions to post without problem, but it appears that their recurring payments have stopped.
According to the Click and Pledge Portal their subscription is still active. Do you know why their payments have stopped trying to post?
Thanks,
Anna
Will Recurring Payments attempt to post after a declined transaction?
One of our members experienced a declined transaction due to insufficient funds and has since added funds to their account. I'd expected their next contributions to post without problem, but it appears that their recurring payments have stopped.
According to the Click and Pledge Portal their subscription is still active. Do you know why their payments have stopped trying to post?
Thanks,
Anna
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