A recurring donor had an incorrect email address in his recurring record. I went into C&P Connect after his transaction ran last month and corrected it. Today, his transaction ran and in C&P data in SF, it is still the incorrect email address. When I go into the C&P Connect Transactions, Manage Recurring, Edit and Update it is the new, correct email address. The update did not get transmitted. I think this must be a bug. I can't think of anything I can do. Please advise. If needed, our Org ID is: 00Do0000000Xqqo, I've granted you login access for 1 week, and the donor/donation is Paul Krebs on 8/15/2015.
Thank you for your help!
Thank you for your help!
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