Not sure where this goes - MailChimp & C&P Designer worked at first - now does not!

[[email protected]]

When I first set up C&P Designer in SalesForce NPSP I was able to connect to my MailChimp account and see designs and campaigns populate in the list. Now I can sync with my MC Lists, but connecting to campaigns and designs no longer works. After several days of troubleshooting, I guess I need someone's help!

Thanks to anybody out there who can work me through this.

[CnP.Support]

Good day!

Before we start debugging may I ask if you have checked this link: http://manual.clickandpledge.com/Ver...mp_Integration

Is all in Order based on that article?

BTW: I moved this thread to the Salesforce Donor Management since it is part of the package.

[[email protected]]

I'll check the link now... here's a screen shot of the error. Not much information. Well uploader does not work for me right now...

[[email protected]]

Oh yeah, I followed this article to set up initially and troubleshoot later. Everything worked the first round. I've stripped everything out and gone through it again (other than re-register app and get brand new api key). The site verifies and shows "Authorized" I created the remote connection, deleted and recreated a couple times.

[[email protected]]

I just pulled everything out and created new keys and app registration. Same result. Hmmm... worked earlier. I must have changed something in SalesForce or C&P Settings?

[CnP.Support]

Good day!

Please grant us access so we can review your account. You may also join us at the Office Hours / Live Support Q/A (http://clickandpledge.com/webinar/) so we can review your settings.

If you grant us access the person that handles the Office Hours can login to your account and review it with you.

[[email protected]]

Ok how can we do this? Is there any potential that you would be sharing our MailChimp API and security keys in a public forum? (obviously not but I need to ask). Thanks! let me know next steps...