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Not sure where this goes - MailChimp & C&P Designer worked at first - now does not!

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  • Not sure where this goes - MailChimp & C&P Designer worked at first - now does not!

    When I first set up C&P Designer in SalesForce NPSP I was able to connect to my MailChimp account and see designs and campaigns populate in the list. Now I can sync with my MC Lists, but connecting to campaigns and designs no longer works. After several days of troubleshooting, I guess I need someone's help!

    Thanks to anybody out there who can work me through this.

  • #2
    Good day!

    Before we start debugging may I ask if you have checked this link: http://manual.clickandpledge.com/Ver...mp_Integration

    Is all in Order based on that article?

    BTW: I moved this thread to the Salesforce Donor Management since it is part of the package.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      I'll check the link now... here's a screen shot of the error. Not much information. Well uploader does not work for me right now...

      Comment


      • #4
        Oh yeah, I followed this article to set up initially and troubleshoot later. Everything worked the first round. I've stripped everything out and gone through it again (other than re-register app and get brand new api key). The site verifies and shows "Authorized" I created the remote connection, deleted and recreated a couple times.

        Click image for larger version

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        Last edited by [email protected]; 04-08-2014, 12:47 PM. Reason: Upload Image

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        • #5
          I just pulled everything out and created new keys and app registration. Same result. Hmmm... worked earlier. I must have changed something in SalesForce or C&P Settings?

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          • #6
            Good day!

            Please grant us access so we can review your account. You may also join us at the Office Hours / Live Support Q/A (http://clickandpledge.com/webinar/) so we can review your settings.

            If you grant us access the person that handles the Office Hours can login to your account and review it with you.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Ok how can we do this? Is there any potential that you would be sharing our MailChimp API and security keys in a public forum? (obviously not but I need to ask). Thanks! let me know next steps...

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