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String too long error on SKU map

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  • String too long error on SKU map

    Hi- When attempting to map a SKU to a lookup (to Account in this case), if the Name field of the related record is using all or close to the 80 characters, it is too long for the Custom Text field, because the ID is appended text name. Account Name is now allowed up to 255 characters, so it could go over 80 as well. Is there any way to increase the allowed characters in that field?

    This is the error:

    Insert failed. First exception on row 0; first error: STRING_TOO_LONG, C&P Custom Question Settings Name: data value too large: Humanitarian Assistance for the Women &amp; Children of Afghanistan (HAWCA) (001E000000mLzvGIAS) (max length=80): [Name] Error is in expression '{!saveCustomAnswer}' in component <core.apexpages.components.ApexIncludeComponent> in page cnp_paas:cnp_settings_custom_question: (CnP_PaaS)

    Thanks!

  • #2
    Good day @Perc-BRC,

    May I ask that you post an image of what you are referring to.

    It may help if you also grant us login access so we can review your error.
    Last edited by CnP.Support; 07-11-2015, 12:58 PM.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Attached. You already have login access for another issue: 00DE0000000dJ2q

      If the Account name and ID is longer than the 80 characters allowed in the Custom Text field, I get the error described above.

      Thanks!

      Comment


      • #4
        Good day!

        What you are referring to is already in the changelog for release 10.x.

        Release 10.x is due out by first quarter of 2016.

        We will see if we can move the code to the next update due out in early August. No promises but we will try.

        Please let us know if we can be of any further assistance.
        Last edited by CnP.Support; 07-14-2015, 06:59 AM.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          Good day Perc-BRC

          We resolved the reported issue in the latest beta release. Please see: http://forums.clickandpledge.com/for...4-beta-release

          Our scheduled release date is the week of August 3.

          Sorry for the inconvenience.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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          • #6
            Thank you. I'll keep an eye out for it!

            Comment


            • #7
              Good day @Perc-BRC,

              The latest release which was made public on Friday August 8, 2015 has addressed this issue.

              Please upgrade using the C&P Settings > About C&P Apps > Sync for Updates

              You may want to read the release notes:If upgrading an instance with live events be aware that the registrant & attendee email feature has changed and should be set up immediately. If not set up no email will be sent to the registrant or attendees.
              Regards,
              Click & Pledge Support Department

              On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

              Join us @ the educational webinars: https://clickandpledge.com/webinars/
              Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
              Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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