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Hello and thank you!
Salesforce organization ID: 00DG0000000C1g3
Two issues:
1. C&P Temporary Contact - I, Stephanie Ritter, cannot process incoming donations from the C&P Temporary Contact application. An "Errors" message occurs each time. I attached an example (file name = C&Pprobem). San Diego Coastkeeper (organization) does use the Duplicate Check app and may be interfering with the C&P Temporary Contact app. I would like to be able to process the temporary contacts.
2. Account Type - before San Diego Coastkeeper (organization) upgraded the click and pledge applications, I was able to select from a list of "account types" to categorize account names (see attached file "account_type_options"). Now, when a new account is created the only options are "none" and "other" for "account type" (see attached file "account_type_no_options). I would like all accounts to have access to the different options.
Please let me know if you need further information. San Diego Coastkeeper's admin account granted login access for 3 days (exp. 7/13).
Thank you!
Salesforce organization ID: 00DG0000000C1g3
Two issues:
1. C&P Temporary Contact - I, Stephanie Ritter, cannot process incoming donations from the C&P Temporary Contact application. An "Errors" message occurs each time. I attached an example (file name = C&Pprobem). San Diego Coastkeeper (organization) does use the Duplicate Check app and may be interfering with the C&P Temporary Contact app. I would like to be able to process the temporary contacts.
2. Account Type - before San Diego Coastkeeper (organization) upgraded the click and pledge applications, I was able to select from a list of "account types" to categorize account names (see attached file "account_type_options"). Now, when a new account is created the only options are "none" and "other" for "account type" (see attached file "account_type_no_options). I would like all accounts to have access to the different options.
Please let me know if you need further information. San Diego Coastkeeper's admin account granted login access for 3 days (exp. 7/13).
Thank you!
Attached Files
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