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Can't use recurring payments in Virtual Terminal

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  • snesson
    replied
    That makes sense. Thank you!

    Leave a comment:


  • CnP.Support
    replied
    Good day @SNesson,

    The recurring option will NOT show unless the balance is greater than 0.

    Please add an item with a balance of more than $0 and you will see the recurring. It is a validation ensuring you don't set recurring for free items.

    Leave a comment:


  • snesson
    started a topic Can't use recurring payments in Virtual Terminal

    Can't use recurring payments in Virtual Terminal

    I'm using C&P Paas with Salesforce. I've set my terminal settings to show the 'Is this a recurring payment" checkbox, but in the Virtual Terminal tab, the Recurring section is empty. Weirdly, the checkbox appears for a second when I refresh the VT tab, but then it disappears. What am I missing in enabling recurring payments from the virtual terminal?

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