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Can't use recurring payments in Virtual Terminal

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  • Can't use recurring payments in Virtual Terminal

    I'm using C&P Paas with Salesforce. I've set my terminal settings to show the 'Is this a recurring payment" checkbox, but in the Virtual Terminal tab, the Recurring section is empty. Weirdly, the checkbox appears for a second when I refresh the VT tab, but then it disappears. What am I missing in enabling recurring payments from the virtual terminal?


  • #2
    Good day @SNesson,

    The recurring option will NOT show unless the balance is greater than 0.

    Please add an item with a balance of more than $0 and you will see the recurring. It is a validation ensuring you don't set recurring for free items.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      That makes sense. Thank you!

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