Information Needed

See more
See less

Can't use recurring payments in Virtual Terminal

  • Filter
  • Time
  • Show
Clear All
new posts

  • Can't use recurring payments in Virtual Terminal

    I'm using C&P Paas with Salesforce. I've set my terminal settings to show the 'Is this a recurring payment" checkbox, but in the Virtual Terminal tab, the Recurring section is empty. Weirdly, the checkbox appears for a second when I refresh the VT tab, but then it disappears. What am I missing in enabling recurring payments from the virtual terminal?

  • #2
    Good day @SNesson,

    The recurring option will NOT show unless the balance is greater than 0.

    Please add an item with a balance of more than $0 and you will see the recurring. It is a validation ensuring you don't set recurring for free items.
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars:
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday:
    Are you on Salesforce? Join us at the Power of Us Hub:


    • #3
      That makes sense. Thank you!