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  • Thank you message format

    Hello,

    I am trying to format the Thank You message on a payment page. I receive errors if I try to use <br> or <p>. Is there a way to insert paragraphs or breaks in this field?

    Thank you

    Celia

  • #2
    Good day Celia,

    This is posted to the Salesforce forum and you are talking about a payment page and thank you message.

    I am a bit confused. Salesforce does not have a payment page and no thank you messages.

    Please elaborate as to where you are doing this.
    Regards,
    Click & Pledge Support Department

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    • #3
      My apologies - you are correct, the question is not regarding Salesforce app; this is on a regular payment page created in C&P.

      Comment


      • #4
        Good Day @Celia,

        Sorry, we are not allowing HTML Tags in Thank You message. They are restricted to Terms and Conditions only.

        Thanks,
        Support Team.
        Thanks,
        Support Team | Click & Pledge


        FREE and PREMIER SUPPORT: Learn More at http://www.clickandpledge.com/support/
        OFFICE HOURS: Want your questions answered in a live webinar session? Join us any weekday from 3:30-4:30 EDT. https://www3.gotomeeting.com/register/551105206

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        • #5
          Thanks, Ravindra. Is there any other way to add a break or space in the message? It's a little crowded all in one paragraph.

          Thank you

          Celia

          Comment


          • #6
            Good day Celia,

            Please try it now.. we added that as a feature so it should work now.
            Regards,
            Click & Pledge Support Department

            On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

            Join us @ the educational webinars: https://clickandpledge.com/webinars/
            Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
            Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

            Comment


            • #7
              Thanks, Ravindra. I just updated this form and it still looks like one big paragraph. Do I need to use some sort of formatting tag to indicate a new line or paragraph?

              By the way, the C&P Acct I am working in is 22864 and the page WID=75043.

              Thank you for your help

              Comment


              • #8
                Good day!

                Are you using <p> or </br> tags?

                we allowed for HTML tags to be used.
                Regards,
                Click & Pledge Support Department

                On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

                Join us @ the educational webinars: https://clickandpledge.com/webinars/
                Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
                Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

                Comment


                • #9
                  ah, yes! The HTML tags work now... this was a small change, but made a big difference on the appearance of the page. Thank you!!

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