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C&P Designer - Adding in specific custom questions

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  • C&P Designer - Adding in specific custom questions

    I'd like to include answers to custom questions from our donation form in our acknowledgement receipts. For one of our donation pages (http://campkesem.org/donate/donate-now) there are a bunch of C&P custom questions about in honor / memory donations. I would like to confirm this information in the autoresponder receipt to the donor to say "Thank you for donating in (Custom Honor/Memory) of (Custom Honoree Name)." However, in the C&P Designer there is only one options for custom questions and no way to designate the specific question I'm referencing.

    Is there a way to map these merge fields to the specific custom questions?

    Thank you!

  • #2
    Good day @Cristin,

    Sorry but the questions cannot be mapped in the Custom Question Mapping for the autoresponder. Custom questions are not individually referenced in the XML and as such cannot be acted on individually.

    We will think about how to make this possible in a later release. It is a bit complex but I am sure there is away that it can be done.. something to think about!
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      Custom question for autoresponder?

      Hi - checking on on if this has been implemented. Tests of adding custom question field to autoresponder blurt out all the custom questions in an ugly html table format. Would be nice to use individual answers to questions as Cristin suggested.
      Thanks





      Originally posted by Support.Department View Post
      Good day @Cristin,

      Sorry but the questions cannot be mapped in the Custom Question Mapping for the autoresponder. Custom questions are not individually referenced in the XML and as such cannot be acted on individually.

      We will think about how to make this possible in a later release. It is a bit complex but I am sure there is away that it can be done.. something to think about!

      Comment


      • #4
        Good day!

        This feature is included in the features in release 9.x due out by March of 2015.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

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