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Error using C&P Importer

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  • #16
    Good day!

    We have identified the issue and are working to resolve it in an update.

    The problem is when questions are broken into multiple lines, as in your case, the importer cannot parse the text. The multi-line question is causing an issue with the XML importer. This issue has never been reported and tested since it is a bit of surprise as to how the items were multi-lined.

    If we knew this would happen we would have definitely blocked it from happening and since nobody else has done this we have not seen it before. We are working on blocking the interface to allow for a carriage return in the question.

    Once we have a release we will let you know. We are targeting a fix for the release due out next week.
    Regards,
    Click & Pledge Support Department

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