Remove or Hide Credit Card in Salesforce

[annagore]

Hi there,

Is there a way to remove or hide a credit card from the "Credit Card Payments" section in Salesforce?

Scenario: I gave a donation using my credit card name and number but using my friends contact information. Click and Pledge correctly logged the transaction under my friends account, but I need to disable any future charges from this credit card. Is there a way to block virtual terminal and the quick charge form, or delete the credit card information from Salesforce entirely?

Thanks!
Anna

[CnP.Support]

Good day Anna,

The scenario you are describing is a possible case and we will add this to the feature requests. It currently cannot be removed.

It is easy to add such a feature and we will review to see if we can add it to the next release, due out in July.

[Jmolzhon]

Hello, I realize this is a very old thread, but looking to be able to remove old credit card information via request from a donor. Is this a feature that has been updated?
Thank you!

[CnP.Support.AM]

Good day @Jmolzhon

As of now it is not an option. This feature has been discussed in our developers meeting and after brainstorming it has been concluded that this feature cannot be specific to a contact but maybe global settings to hide a reference transaction for contact. However, it is still under review and there is NO ETA.