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Custom Question Mapping - All Lowered Case

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  • CnP.Support
    replied
    Hi Anna,

    I discussed this with the team working on that feature and I was told that currently all answers are turned into lower case prior to saving.

    We will review the program and will address this in 8.0 release.

    Leave a comment:


  • annagore
    replied
    Hi there,

    Did you have a chance to test this? If so, what was the result?

    Thanks!
    Anna

    Leave a comment:


  • CnP.Support
    replied
    Hi Anna,

    This could be because of the way we are matching it .. have not heard of this before but I will have it tested and will get back to you.

    Leave a comment:


  • annagore
    started a topic Custom Question Mapping - All Lowered Case

    Custom Question Mapping - All Lowered Case

    Hi there,

    We're using a custom question textbox on a Click and Pledge advanced checkout page, and mapping the answers to a text field in Salesforce. We've found that all answers are being mapped with lower casing.

    We'd like the casing to be mapped as the user enters it. Have you heard of this issue before, or know of a way to resolve it?

    Thanks!
    Anna
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