Custom Question Mapping - All Lowered Case

[annagore]

Hi there,

We're using a custom question textbox on a Click and Pledge advanced checkout page, and mapping the answers to a text field in Salesforce. We've found that all answers are being mapped with lower casing.

We'd like the casing to be mapped as the user enters it. Have you heard of this issue before, or know of a way to resolve it?

Thanks!
Anna

[CnP.Support]

Hi Anna,

This could be because of the way we are matching it .. have not heard of this before but I will have it tested and will get back to you.

[annagore]

Hi there,

Did you have a chance to test this? If so, what was the result?

Thanks!
Anna

[CnP.Support]

Hi Anna,

I discussed this with the team working on that feature and I was told that currently all answers are turned into lower case prior to saving.

We will review the program and will address this in 8.0 release.