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Closed, Sticky: Donor Management Release Notes by CnP.Support Started by CnP.Support, 01-09-2017, 12:38 PM	0 responses 1,816 views 0 likes	Last Post by CnP.Support 01-09-2017, 12:38 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-16-2014, 03:34 PM	0 responses 574 views 0 likes	Last Post by CnP.Support 02-16-2014, 03:34 PM
Error Posting to Salesforce by kaldrich@outdoors.org Started by kaldrich@outdoors.org, 07-02-2019, 01:13 PM	2 responses 4,294 views 0 likes	Last Post by kaldrich@outdoors.org Yesterday, 01:53 PM
Opportunity not created for transaction by jilliann Started by jilliann, 06-25-2019, 11:14 AM	2 responses 15 views 0 likes	Last Post by jilliann Yesterday, 11:53 AM
Auto Responder not sending to specific donors by Nichole.Cramer Started by Nichole.Cramer, Yesterday, 08:25 AM	5 responses 9 views 0 likes	Last Post by CnP.Support.AM Yesterday, 09:00 AM
Receipt Question by Ryan Hollett Started by Ryan Hollett, Yesterday, 08:22 AM	1 response 4 views 0 likes	Last Post by CnP.Support.AM Yesterday, 08:37 AM
Suspicious declined credit card transactions by mjokiman Started by mjokiman, 11-24-2018, 06:33 PM	11 responses 52 views 0 likes	Last Post by CnP.Support.AM Yesterday, 07:56 AM
Invoice Questions by GFA Staff Started by GFA Staff, 07-10-2019, 08:01 PM	5 responses 27 views 0 likes	Last Post by CnP.LiveSupport.AB Yesterday, 07:43 AM
Transfirst timeout issue - Pending transactions in Salesforce by jillifoss Started by jillifoss, 07-15-2019, 02:56 PM	1 response 14 views 0 likes	Last Post by CnP.Support.AM Yesterday, 07:22 AM
Salesforce report not working by AlexSH Started by AlexSH, 07-11-2019, 10:11 AM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 07-12-2019, 07:37 AM
C&P Transactions not posting to Salesforce by Caren Mulford Started by Caren Mulford, 04-26-2017, 03:06 PM	15 responses 191 views 0 likes	Last Post by CnP.Support.AM 07-12-2019, 04:30 AM
Invoicing Click to Pay button isn't working by GFA Staff Started by GFA Staff, 07-01-2019, 11:56 PM	5 responses 53 views 0 likes	Last Post by GFA Staff 07-11-2019, 11:45 AM
Temp Contact Notifications delivering for some emails but not others by marcellusw101 Started by marcellusw101, 07-01-2019, 08:04 AM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 07-01-2019, 08:38 AM
Need lengthy picklist on donation form by revcheri Started by revcheri, 06-16-2019, 10:48 PM	8 responses 88 views 0 likes	Last Post by revcheri 06-19-2019, 08:34 AM
Recurring Gift Creating 2 Opportunities for Each Transaction? by jillifoss Started by jillifoss, 06-17-2019, 08:02 PM	3 responses 33 views 0 likes	Last Post by CnP.Support.AM 06-19-2019, 07:34 AM
URL Tracking in Widgets? by jackdunn Started by jackdunn, 06-13-2019, 01:54 PM	3 responses 17 views 0 likes	Last Post by CnP.Support.AM 06-17-2019, 07:41 AM
Deleted C&P Account by SouthernWord Started by SouthernWord, 06-13-2019, 03:12 PM	0 responses 14 views 0 likes	Last Post by SouthernWord 06-13-2019, 03:12 PM
Transaction not posting to Salesforce by srltsupport Started by srltsupport, 06-12-2019, 09:59 AM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 06-13-2019, 03:50 AM
Payment form not posting to Salesforce by CradlestoCrayonsAdmin Started by CradlestoCrayonsAdmin, 06-10-2019, 09:23 AM	3 responses 16 views 0 likes	Last Post by CnP.Support.AM 06-11-2019, 01:04 AM
ECheck Posting Issue by matthew@promise686.org Started by matthew@promise686.org, 12-11-2017, 02:21 PM	6 responses 73 views 0 likes	Last Post by jhume 06-10-2019, 10:07 AM
Delete temporary contacts in Salesforce by anthonydc Started by anthonydc, 11-05-2018, 02:53 PM	21 responses 95 views 0 likes	Last Post by CnP.Support.AM 05-30-2019, 01:51 AM
URGENT: C&P not processing cards and cannot access connect by Kofo Started by Kofo, 05-29-2019, 12:29 PM	2 responses 19 views 0 likes	Last Post by CnP.Support.AM 05-30-2019, 01:44 AM
Update recurring card exp date only and not the full card number? by kaldrich@outdoors.org Started by kaldrich@outdoors.org, 05-28-2019, 01:08 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 05-29-2019, 02:21 AM
Setup problem by dovidchaim Started by dovidchaim, 05-16-2019, 09:48 AM	5 responses 16 views 0 likes	Last Post by CnP.Support.AM 05-27-2019, 03:18 AM
Transaction authorized and Posted to Salesforce but not in Salesforce by kaldrich@outdoors.org Started by kaldrich@outdoors.org, 05-07-2019, 10:03 AM	25 responses 100 views 0 likes	Last Post by kaldrich@outdoors.org 05-24-2019, 12:58 PM
Test transactions always decline by kaldrich@outdoors.org Started by kaldrich@outdoors.org, 05-22-2019, 02:25 PM	6 responses 19 views 0 likes	Last Post by kaldrich@outdoors.org 05-23-2019, 11:02 AM
C & P Temporary Contacts in Salesforce by anthonydc Started by anthonydc, 05-10-2019, 07:54 AM	16 responses 59 views 0 likes	Last Post by jhume 05-22-2019, 03:07 PM
Two Digit State Validation Rule for Donation Form by donhemrickjr Started by donhemrickjr, 05-22-2019, 03:01 PM	0 responses 30 views 0 likes	Last Post by donhemrickjr 05-22-2019, 03:01 PM
Moved to Propay but still being charged by Transfirst/Merchant Services by Kofo Started by Kofo, 05-21-2019, 01:55 PM	1 response 21 views 0 likes	Last Post by CnP.Support.AM 05-22-2019, 03:36 AM
Declined transaction not posted by mjokiman Started by mjokiman, 05-16-2019, 10:09 AM	3 responses 7 views 0 likes	Last Post by CnP.Support.AM 05-22-2019, 02:49 AM
Autoresponder BCC by wtben Started by wtben, 05-14-2019, 08:33 PM	9 responses 38 views 0 likes	Last Post by wtben 05-20-2019, 12:22 PM
ProPay Account / Portal Access by matthew@promise686.org Started by matthew@promise686.org, 05-13-2019, 02:34 PM	2 responses 28 views 0 likes	Last Post by matthew@promise686.org 05-20-2019, 11:01 AM
Update Monthly Donation Amount by kbrien@childbridgemontana.org Started by kbrien@childbridgemontana.org, 05-16-2019, 06:34 PM	2 responses 13 views 0 likes	Last Post by kbrien@childbridgemontana.org 05-20-2019, 09:18 AM
Sandbox Account not Working by Unportant Started by Unportant, 05-10-2019, 03:16 PM	5 responses 16 views 0 likes	Last Post by Unportant 05-17-2019, 11:45 AM
Donations not being mapped to correct Campaign by lsoulet Started by lsoulet, 05-08-2019, 07:07 PM	10 responses 34 views 0 likes	Last Post by CnP.LiveSupport.AB 05-17-2019, 10:27 AM
Additional fees opportunities have no campaign. by CRobi24 Started by CRobi24, 05-14-2019, 12:47 PM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 05-15-2019, 07:51 AM
Transaction won't post to Salesforce. by chad@percolatorconsulting.com Started by chad@percolatorconsulting.com, 04-09-2019, 11:16 AM	4 responses 36 views 0 likes	Last Post by CnP.Support.AM 05-15-2019, 02:35 AM
Donation Processed Wrong Amount and Now Won't Issue Credit by matthew@promise686.org Started by matthew@promise686.org, 05-10-2019, 10:41 AM	4 responses 26 views 0 likes	Last Post by CnP.Support.AM 05-14-2019, 08:07 AM
Donation Rolled into Incorrect Contact of Two Contacts with Same Name by JanetHandy Started by JanetHandy, 05-13-2019, 03:45 PM	1 response 17 views 0 likes	Last Post by CnP.Support.AM 05-14-2019, 02:21 AM
Tie a C&P web payment to an existing Recurring Donation by marcellusw101 Started by marcellusw101, 05-13-2019, 01:44 PM	1 response 9 views 0 likes	Last Post by CnP.Support.AM 05-14-2019, 01:49 AM
Reconcile Donations and Deposits by matthew@promise686.org Started by matthew@promise686.org, 05-13-2019, 11:18 AM	1 response 16 views 0 likes	Last Post by CnP.Support.AM 05-14-2019, 01:29 AM
Incomplete mailing address in Salesforce by anthonydc Started by anthonydc, 05-10-2019, 06:39 AM	1 response 8 views 0 likes	Last Post by CnP.Support.AM 05-10-2019, 06:50 AM
Deposits & Settlement Reports by matthew@promise686.org Started by matthew@promise686.org, 05-09-2019, 07:25 AM	1 response 11 views 0 likes	Last Post by CnP.Support.AM 05-09-2019, 07:38 AM
Custom Question Update to Connect and SF Virtual Terminal by kbrien@childbridgemontana.org Started by kbrien@childbridgemontana.org, 05-06-2019, 10:50 PM	4 responses 27 views 0 likes	Last Post by kbrien@childbridgemontana.org 05-08-2019, 06:45 PM
Salesforce Campaigns not showing on Transaction or Opportunity Records by kbrien@childbridgemontana.org Started by kbrien@childbridgemontana.org, 04-12-2019, 08:33 PM	10 responses 50 views 0 likes	Last Post by kbrien@childbridgemontana.org 05-01-2019, 02:23 PM
Issue with the NPSP address verification and C&P Temporary Contact Apex Jobs by donhemrickjr Started by donhemrickjr, 04-25-2019, 11:24 AM	5 responses 32 views 0 likes	Last Post by CnP.LiveSupport.AB 04-30-2019, 10:00 AM
Process Virtual Terminal Transaction with Account only (not contact)? by kaldrich@outdoors.org Started by kaldrich@outdoors.org, 04-26-2019, 02:33 PM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 04-30-2019, 02:49 AM
Virtual Terminal Troubleshooting by yusuke@826national.org Started by yusuke@826national.org, 04-18-2019, 12:03 PM	7 responses 34 views 0 likes	Last Post by CnP.Support.AM 04-30-2019, 02:36 AM
Additional SKU being added when transactions coming into Salesforce by jasonleming Started by jasonleming, 04-18-2019, 07:24 AM	1 response 14 views 0 likes	Last Post by CnP.Support.AM 04-18-2019, 07:44 AM
Opportunities Split by Brenon Severe Started by Brenon Severe, 04-16-2019, 07:39 PM	1 response 15 views 0 likes	Last Post by CnP.Support.AM 04-17-2019, 02:51 AM
Salesforce Campaigns are incorrect since the upgrade by mjokiman Started by mjokiman, 02-21-2019, 11:59 AM	15 responses 94 views 0 likes	Last Post by mjokiman 04-15-2019, 01:01 PM
Virtual Terminal Existing Patron Lookup by HOPEnoelia Started by HOPEnoelia, 04-12-2019, 11:14 AM	1 response 10 views 0 likes	Last Post by CnP.Support.AM 04-15-2019, 03:07 AM

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