Salesforce Donor Management

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Closed, Sticky: Donor Management Release Notes by CnP.Support Started by CnP.Support, 01-09-2017, 01:38 PM	0 responses 1,956 views 0 likes	Last Post by CnP.Support 01-09-2017, 01:38 PM
Closed, Sticky: Known Issues & Bugs by CnP.Support Started by CnP.Support, 02-16-2014, 04:34 PM	0 responses 587 views 0 likes	Last Post by CnP.Support 02-16-2014, 04:34 PM
Updates Sunday 1/19/20 by [email protected] Started by [email protected], 01-15-2020, 03:53 PM	4 responses 30 views 0 likes	Last Post by [email protected] Yesterday, 08:58 AM
Field Date/Time stamp showing wrong time in custom field mapping of Transaction Date by jodina-mai Started by jodina-mai, 01-15-2020, 01:13 PM	1 response 16 views 0 likes	Last Post by CnP.Support.AM Yesterday, 08:55 AM
Incorrect currency conversion from order to recurring transaction. by dcallahan Started by dcallahan, 08-01-2019, 10:16 AM	7 responses 30 views 0 likes	Last Post by CnP.Support.AM Yesterday, 01:22 AM
Amending donor submitted information in C&P Connect by jackdunn Started by jackdunn, 01-14-2020, 06:06 PM	1 response 12 views 0 likes	Last Post by CnP.Support.AM Yesterday, 01:17 AM
Declined transactions posting to Salesforce by NobelityProject Started by NobelityProject, 01-15-2020, 08:01 PM	1 response 8 views 0 likes	Last Post by CnP.Support.AM 01-16-2020, 03:07 AM
Edit/Update transaction details for existing recurring donation by girlsempowermentnetwork Started by girlsempowermentnetwork, 01-14-2020, 10:55 AM	1 response 6 views 0 likes	Last Post by CnP.Support.AM 01-16-2020, 01:56 AM
Cannot Access Temp Contacts using My Domain by JanetHandy Started by JanetHandy, 01-07-2020, 11:26 AM	3 responses 28 views 0 likes	Last Post by JanetHandy 01-14-2020, 10:05 AM
Transactions flagged as Fraud in Virtual Terminal by [email protected] Started by [email protected], 01-03-2020, 03:35 PM	6 responses 39 views 0 likes	Last Post by [email protected] 01-14-2020, 10:01 AM
Upgrade assistance by ctugwell Started by ctugwell, 01-09-2020, 02:02 PM	3 responses 13 views 0 likes	Last Post by CnP.Support.AM 01-13-2020, 03:53 AM
Why does Click & Pledge rename record types to "C&P Online?" in NPSP by OneTenthConsulting Started by OneTenthConsulting, 12-22-2019, 12:31 AM	3 responses 33 views 0 likes	Last Post by CnP.LiveSupport.AB 01-07-2020, 08:07 AM
Transactions flagged as Fraud by [email protected] Started by [email protected], 01-02-2020, 09:23 AM	3 responses 39 views 0 likes	Last Post by CnP.Support 01-03-2020, 10:15 AM
Error in processing Temporary Contacts by jodina-mai Started by jodina-mai, 12-24-2019, 04:21 PM	7 responses 58 views 0 likes	Last Post by CnP.Support.AM 01-02-2020, 09:45 AM
Why are transactions flagged as Fraud? by [email protected] Started by [email protected], 12-31-2019, 12:07 PM	6 responses 31 views 0 likes	Last Post by [email protected] 12-31-2019, 01:26 PM
Validation for CnP_PaaS__C_P_Recurring__c field in Salesforce by Carl Paulsen Started by Carl Paulsen, 12-23-2019, 02:50 PM	3 responses 30 views 0 likes	Last Post by CnP.Support.AM 12-27-2019, 06:59 AM
Online credit card donation "Void" by mjokiman Started by mjokiman, 12-26-2019, 02:45 PM	6 responses 23 views 0 likes	Last Post by CnP.Support 12-26-2019, 03:26 PM
Opportunity field not appearing in field map dropdown by rmygatt Started by rmygatt, 12-23-2019, 04:30 PM	1 response 17 views 0 likes	Last Post by CnP.Support.AM 12-24-2019, 04:28 AM
Transactions not being pushed to Salesforce Sandbox by jonmcdermott Started by jonmcdermott, 12-23-2019, 03:45 PM	1 response 22 views 0 likes	Last Post by CnP.LiveSupport.AB 12-23-2019, 04:44 PM
Need help with donation that is missing from Salesforce contact record by ccaltsupport Started by ccaltsupport, 12-19-2019, 03:05 PM	3 responses 23 views 0 likes	Last Post by CnP.Support.AM 12-20-2019, 06:57 AM
Need help understanding an error message by ch[email protected] Started by [email protected], 12-11-2019, 03:12 PM	4 responses 41 views 0 likes	Last Post by [email protected] 12-16-2019, 01:34 PM
Permissions fror Custom Mapping by jvigran Started by jvigran, 12-05-2019, 03:05 PM	5 responses 48 views 0 likes	Last Post by CnP.Support.AM 12-16-2019, 06:13 AM
Salesforce not reporting transaction fee opportunity on one particular transaction by kuhlemann Started by kuhlemann, 12-03-2019, 04:54 PM	7 responses 47 views 0 likes	Last Post by CnP.Support.AM 12-10-2019, 04:03 AM
Donor didn't go through; card flagged as fraud by CradlestoCrayonsAdmin Started by CradlestoCrayonsAdmin, 12-06-2019, 05:06 PM	3 responses 26 views 0 likes	Last Post by CnP.Support.AM 12-10-2019, 01:40 AM
Test Donation didn't post by ctugwell Started by ctugwell, 12-06-2019, 02:27 PM	1 response 20 views 0 likes	Last Post by CnP.Support.AM 12-09-2019, 01:45 AM
Credit card transactions declined - do not honor by mjokiman Started by mjokiman, 05-17-2017, 02:19 PM	6 responses 853 views 0 likes	Last Post by CnP.Support.AM 12-06-2019, 08:42 AM
Donation not posting by ctugwell Started by ctugwell, 12-05-2019, 08:46 PM	1 response 18 views 0 likes	Last Post by CnP.Support.AM 12-06-2019, 08:41 AM
Salesforce Campaign on Payment Form not passing through by [email protected] Started by [email protected], 12-04-2019, 10:47 AM	2 responses 20 views 0 likes	Last Post by [email protected] 12-06-2019, 07:26 AM
C&P AutoResponder not sending Emails by Timothy Marcovecchio Started by Timothy Marcovecchio, 12-02-2019, 03:51 PM	3 responses 35 views 0 likes	Last Post by CnP.Support.AM 12-05-2019, 07:10 AM
Post Installation Support by ctugwell Started by ctugwell, 12-04-2019, 06:25 PM	1 response 11 views 0 likes	Last Post by CnP.Support.AM 12-05-2019, 03:07 AM
C&P Broadcaster Mass Mailchimp Email to Solicit Donations from Non-donor Contacts by [email protected] Started by [email protected], 12-04-2019, 01:58 PM	0 responses 19 views 0 likes	Last Post by [email protected] 12-04-2019, 01:58 PM
No Re-Process button after updating Card info on Recurring ID by Bill Sundahl Started by Bill Sundahl, 12-02-2019, 03:15 PM	1 response 45 views 0 likes	Last Post by CnP.LiveSupport.AB 12-03-2019, 04:11 PM
Help! How do I set the C&P Class and General Ledger by DPetr Started by DPetr, 01-15-2015, 11:02 AM	6 responses 581 views 0 likes	Last Post by Monique 12-02-2019, 03:40 PM
Secure Guest Users’ Sharing Settings and Record Access by sorenparis Started by sorenparis, 11-24-2019, 11:48 AM	3 responses 37 views 0 likes	Last Post by CnP.Support.AM 11-27-2019, 03:57 AM
Error processing temporary contacts. by jcastillo Started by jcastillo, 01-18-2019, 02:47 PM	7 responses 82 views 0 likes	Last Post by CnP.Support.AM 11-26-2019, 04:02 AM
How to switch the C&P connected user by met info Started by met info, 11-22-2019, 03:36 PM	1 response 19 views 0 likes	Last Post by CnP.Support 11-22-2019, 03:43 PM
Custom questions not passing to Salesforce by [email protected] Started by [email protected], 10-26-2019, 07:21 PM	9 responses 79 views 0 likes	Last Post by [email protected] 11-21-2019, 02:57 PM
Temporary Contacts not Showing in Salesforce after Processing by [email protected] Started by [email protected], 11-11-2019, 11:35 AM	10 responses 73 views 0 likes	Last Post by CnP.Support.AM 11-21-2019, 02:14 AM
Can't find receipt element/merge field to include in patron receipt by nclasupport Started by nclasupport, 10-17-2019, 02:20 PM	4 responses 60 views 0 likes	Last Post by CnP.Support.AM 11-21-2019, 01:50 AM
Recurring Transfer Issue by Bill Sundahl Started by Bill Sundahl, 11-18-2019, 03:22 PM	1 response 21 views 0 likes	Last Post by CnP.Support.AM 11-19-2019, 03:24 AM
Converting to ProPay by mjokiman Started by mjokiman, 04-01-2019, 04:17 PM	3 responses 32 views 0 likes	Last Post by CnP.Support 11-18-2019, 12:58 PM
Can't update recurring donation credit card info in Salesforce by [email protected] Started by [email protected], 08-06-2019, 11:10 AM	15 responses 78 views 0 likes	Last Post by CnP.Support.AM 11-18-2019, 02:25 AM
Donation incompletely posting to SF? by Kofo Started by Kofo, 11-13-2019, 06:26 PM	4 responses 40 views 0 likes	Last Post by CnP.Support.AM 11-18-2019, 02:00 AM
High number of temporary contacts by girlsempowermentnetwork Started by girlsempowermentnetwork, 11-01-2019, 07:54 PM	7 responses 48 views 0 likes	Last Post by girlsempowermentnetwork 11-15-2019, 12:19 PM
Credit card declined by mjokiman Started by mjokiman, 11-12-2019, 07:30 PM	7 responses 62 views 0 likes	Last Post by CnP.Support 11-15-2019, 11:17 AM
Autoresponder by mjokiman Started by mjokiman, 11-08-2019, 11:36 PM	4 responses 43 views 0 likes	Last Post by CnP.Support.AM 11-12-2019, 02:15 AM
Virtual Terminal creating new products by [email protected] Started by [email protected], 11-08-2019, 11:54 AM	4 responses 33 views 0 likes	Last Post by [email protected] 11-11-2019, 02:14 PM
Campaigns not syncing from C&P to Salesforce by erogers Started by erogers, 11-05-2019, 10:41 AM	5 responses 55 views 0 likes	Last Post by CnP.Support.AM 11-07-2019, 02:14 AM
Additional fees by ctugwell Started by ctugwell, 11-03-2017, 12:53 AM	14 responses 275 views 0 likes	Last Post by CnP.LiveSupport.AB 11-04-2019, 09:00 AM
Custom questions not appearing in receipt RELIABLY by briegull Started by briegull, 10-30-2019, 12:06 PM	1 response 19 views 0 likes	Last Post by CnP.Support.AM 10-31-2019, 02:32 AM
Cannot Post Transaction to Salesforce by mgallogly Started by mgallogly, 10-24-2019, 10:39 AM	4 responses 44 views 0 likes	Last Post by CnP.Support.AM 10-29-2019, 03:46 AM
Error When Processing Temporary Contacts by [email protected] Started by [email protected], 10-18-2019, 02:03 PM	4 responses 38 views 0 likes	Last Post by [email protected] 10-24-2019, 02:35 PM

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