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Collecting just Postal Code but not full Billing Adress

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  • Collecting just Postal Code but not full Billing Adress

    Hi C&P
    I seem to remember hearing something like there is a higher transaction fee if Postal Code is not collected. Is this true?
    Could I get some tips at how to push through just the postal code? I gave it a try but got some null errors.
    Thanks!

  • #2
    Franklin,

    When full address of the card holder is not used the banks will consider the transaction as a Non-Qualified transaction which translates to a higher fee. The non-qual cards are typically charged 1% more than the account rate.

    It is important that you use the zip code in the form.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Okay so just to be clear - If any of street, city, state, zip or country are missing, we get the extra 1%?

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      • #4
        Franklin,

        The primary information needed is the zip code and its absence sets the authorization as non-qualified.
        Regards,
        Click & Pledge Support Department

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

        Comment

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