C&P not recognizing install of Class Library when attempting to set up integration

[kkosak]

Hi there,

I'm in the process of setting up the Salesforce integration with our C&P and continue getting the following error, even though the Class Library has been installed [as reflected in the backend of SF]

"Sorry but we are unable to detect any of our Salesforce applications in your instance. Please install the API Class Library before establishing connection: Get it Now"

Please advise.

[CnP.Support.AM]

Good day @kkosak

Would you please try to grant login access to us as well as share the OrgID?

[kkosak]

Hi there, It actually recognized it after I gave it a little time. Thank you for the follow up!