Upgrading an old developer account

[dmcheng]

Hello. I was given a developer account several years ago for testing purposes. I haven't used it in a couple years but now I would like to use it for some client testing. However I can't login to connect.clickandpledge.com with it, I get a message that the email is not found in the system.

Can this account be upgraded to use connect? To keep my account name secure, I would like to send it to you by private message.

Thanks
David Cheng

[CnP.Support.AM]

Good day @dmcheng

Would you please share the Account#?

[dmcheng]

it is

17591

[dmcheng]

Any news on this?

[CnP.Support]

Good day dmcheng

I think we have found out the issue with your TEST account.

Please try it now.

[dmcheng]

It works! thanks you can close the case.