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  • Upgrading an old developer account

    Hello. I was given a developer account several years ago for testing purposes. I haven't used it in a couple years but now I would like to use it for some client testing. However I can't login to connect.clickandpledge.com with it, I get a message that the email is not found in the system.

    Can this account be upgraded to use connect? To keep my account name secure, I would like to send it to you by private message.

    Thanks
    David Cheng

  • #2
    Good day @dmcheng

    Would you please share the Account#?
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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    • #3
      it is
      17591

      Comment


      • #4
        Any news on this?

        Comment


        • #5
          Good day dmcheng

          I think we have found out the issue with your TEST account.

          Please try it now.
          Regards,
          Click & Pledge Support Department

          On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
          Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

          Comment


          • #6
            It works! thanks you can close the case.

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