Recurring Transaction Receipts

[Ansley.Orona]

In an ideal world, we would like our donors to receive a receipt when they make their first donation. For subsequent donations though, we do NOT want the donor to receive a receipt, and instead the recurring transaction would only trigger an internal notification sent to us. Is this possible?

[CnP.Support.MA]

Good day Ansley.Orona :

This is possible at Salesforce - Autoresponder, but NOT at Connect-Receipt Builder.

Set an autoresponder to send to donor, with following setting:



And set another one for the internal notifications, with following setting:



Please refer following help article, for setting up the autoresponder at Salesforce: http://help.clickandpledge.com/custo...ticles/1164739

Looking forward to hearing back from you.