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Hi
We have several sustaining donors on our legacy platform (Luminate) that need to be transferred to C&P prior to our account termination. Is there any way we could transfer the donor payment information securely from Luminate to C&P so we do not have to contact these donors to have them input their credit card information again. I suspect not for a variety of security and compliance issues. If not any suggestions on how to handle this so we don't lose our current monthly donors?
We have several sustaining donors on our legacy platform (Luminate) that need to be transferred to C&P prior to our account termination. Is there any way we could transfer the donor payment information securely from Luminate to C&P so we do not have to contact these donors to have them input their credit card information again. I suspect not for a variety of security and compliance issues. If not any suggestions on how to handle this so we don't lose our current monthly donors?