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Error - Virtual Terminal within Salesforce

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  • Error - Virtual Terminal within Salesforce

    Hello,

    I am receiving this error in my system. I have granted C&P 3 day access starting today to see what is going on.

    When I process anything through the Virtual Terminal, I receive this error. When I click try again and process the transaction a second time it goes through fine.

    Thanks,

    Tanya Martell
    Avodah

  • #2
    Good day!

    This is an issue with the API Class Library and the Double the Donation activation. In certain conditions the DTD response is NULL and it causes the issue.

    We have updated your library to the latest release (not yet in AppExchange) and it should fix the issue. Please test it now & let us know if you still experience the issue.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
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    • #3
      Everything works now. Thank you!

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