There seems to be an issue with the donation page for the mobile site not completely loading on the blackberry browser. Has this problem been seen elsewhere or is it just my phone?
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Good day!
Old blackberry's don't have the proper browser to support HTML 5 features. The mobile sites are designed for new mobile phones and new browsers.
What OS and browser version are you using?Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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Good day!
Sorry for the delay in getting back to you. We are currently testing this with various emulators and will resolve the issue - hopefully soon.
It is being worked on now.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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Good day!
We just called you and left a message regarding your post. We would like to have you test the beta site for the updated mobile sites.
Our problem is we can't find anyone with a Blackberry phone to test
Please contact our support if you a moment.... thank you.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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Good day!
We just released the latest update to the mobile platform fixing issues with Blackberry & Windows.
This update was tested by going to several Verizon & Best Buy stores & testing with the display units. Needless to say that finding the Windows OS was not an easy task.
Please test it and let us know if you can see the pages with your Blackberry.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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Great to hear it.
Let us know if we can be of any further assistance.Regards,
Click & Pledge Support Department
Join us @ the educational webinars: https://clickandpledge.com/webinars/
Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/
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