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  • Need to Upgrade Swiper1s

    Good Afternoon (or whatever it is in your corner of the world : ),

    We need to order 29 Swiper1s for our campuses in AZ, LA and DC due to the deprecation of the previous model, which all of our campuses had. We have discovered that Amazon has only three left in stock. Is there any way that we can either order them from you, or for you to be able to restock with Amazon? Our Spring events season is fast approaching and we need the devices in their hands before we can train them with the new system and get them up to speed.

    Thank You for the patience and attentiveness you have always shown us as a customer and I hope to hear back soon!

  • #2
    Good day BASIS.ed

    We are looking into the inventory and will update you. A new batch has been ordered from the vendor and will be available by end of February. I will update you once we review the internal inventory as they are being prepped for shipment to Amazon.
    Regards,
    Click & Pledge Support Department

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    • #3
      Good day BASIS.ed

      We are extending the retirement of the Swiper1 version 1 and 2 that were based on the audio jack. We have received extension for the retirement in app store so the new date for removal of the audio jack is March 1. Our inventory will also be updated by that date so you will be able to purchase the new Swiper1's when they are available.

      Hope that helps. Please let us know if we can be of more help.
      Regards,
      Click & Pledge Support Department

      On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

      Join us @ the educational webinars: https://clickandpledge.com/webinars/
      Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
      Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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      • #4
        Thank you, I appreciate your swift response. We already have quite a few of the older Swiper1 devices at our campuses, so this puts us back on track for those tricky surprise events they like to have

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