Swiper1 Transaction not making it to Salesforce

[Bill Sundahl]

We are #33448
[email protected]
Bill Sundahl


Here are Transaction that failed to move on to Salesforce Temporary contacts
33448-1901221727275931165

I spoke with Amanda today and she said this was something you could look into for me

I made this transaction via a Samsung Tablet using swiper1 App and Bluetooth Swiper Device (Swiper1-A-200016)
the C&P User i logged into the Swiper App is the Events KKFI which uses the email address [email protected]

Here is the Error that C&P is concerned with.

https://na74.salesforce.com/_ui/core/userprofile/UserProfilePage?u=0051J000006eGNQ&tab=sfdc.ProfilePlatformFeed

The Salesforce, KKFI Volunteer inactive user that it is trying to link with also has [email protected] as the login email

What to do?

[CnP.LiveSupport.AB]

Bill,

Could you please grant access to Salesforce for us? And may we upgrade you to the latest version?

Thanks, Amanda

[Bill Sundahl]

i have granted you access for 1 Week.

Yes please update us to the latest version of C&P.
DO NOT add any fields to our Salesforce pages without prior approval.
We have had issues with that int he past.

Thanks You,
Bill

[CnP.LiveSupport.AB]

We have upgraded your instance, and successfully posted the transaction from Swiper1:
33448-1901221727275931165


You should be able to repost any of the remaining Swiper1 transactions we discussed without error.

~ Amanda B