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  • Bill Sundahl
    started a topic Swiper1 Transaction not making it to Salesforce

    Swiper1 Transaction not making it to Salesforce

    We are #33448
    Development@kkfi.org
    Bill Sundahl


    Here are Transaction that failed to move on to Salesforce Temporary contacts
    33448-1901221727275931165

    I spoke with Amanda today and she said this was something you could look into for me

    I made this transaction via a Samsung Tablet using swiper1 App and Bluetooth Swiper Device (Swiper1-A-200016)
    the C&P User i logged into the Swiper App is the Events KKFI which uses the email address events@kkfi.org

    Here is the Error that C&P is concerned with.
    https://na74.salesforce.com/_ui/core...lePlatformFeed

    The Salesforce, KKFI Volunteer inactive user that it is trying to link with also has events@kkfi.org as the login email

    What to do?

  • CnP.LiveSupport.AB
    replied
    We have upgraded your instance, and successfully posted the transaction from Swiper1:
    33448-1901221727275931165


    You should be able to repost any of the remaining Swiper1 transactions we discussed without error.

    ~ Amanda B

    Leave a comment:


  • Bill Sundahl
    replied
    i have granted you access for 1 Week.

    Yes please update us to the latest version of C&P.
    DO NOT add any fields to our Salesforce pages without prior approval.
    We have had issues with that int he past.

    Thanks You,
    Bill

    Leave a comment:


  • CnP.LiveSupport.AB
    replied
    Bill,

    Could you please grant access to Salesforce for us? And may we upgrade you to the latest version?

    Thanks, Amanda
    Last edited by CnP.LiveSupport.AB; 01-25-2019, 06:51 AM.

    Leave a comment:

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