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  • Compatibility with iPhones

    Can you test iPhone 8+ for compatibility with Swiper1 app?

  • #2
    Good day jeffmcguire11

    We have no problem with iPhone 8+. We have tested this thoroughly.

    Are you experiencing any issues?
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      Using the adapter to create a port to plug the swiper into the IPhone, we press Swiper1 when ready to swipe the credit card. It says “connecting to swiper1” for quite a while and then it says “Device Not yet read” Re-Swipe, Manual Entry, Cancel” It does not set up swiper1 so we can swipe the card. We can do a manual entry. Using an adaptor because no headphone jack on 8+

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      • #4
        any luck with this?

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        • #5
          Good day jeffmcguire11

          Sorry for not responding earlier. The iPhone 8+ with the dongle will not work. The hardware is not compatible with any device that uses the dongle and converts the USB to the analog audio jack. The same is true with the Pixel with dongle.

          The only solution is manual credit card entries with these devices.

          Sorry for the inconvenience. The Bluetooth solution being developed will solve this problem but that is 2-3 months away.
          Regards,
          Click & Pledge Support Department

          Join us @ the educational webinars: https://clickandpledge.com/webinars/
          Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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