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  • Post Event sync throwing errors.

    We were able to successfully check in attendees for an event yesterday. When I go into the event to sync (and push the check-in data back into the system) I'm getting errors. One happens when I try to sync on the Events list page. The other when I try to sync after selecting the event from the events list.

    Warning! You are not integrated with salesforce properly. Please check and try again later.
    Error! Error occurred while sending request. Please try again later.

    We are running Swiper1 on iOS 11.2.1. The version of Swiper1 is 8.004.017.

    I edited the end date on the event so that it is still active and not past the end date. The event does show up in the events list and I'm able to select it.

  • #2
    Good day @fmoss

    Would you please grant us login access to your Salesforce instance and share the org ID so that we can review whats going on?

    Looking forward to hearing back from you.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      Unfortunately, we cannot grant you access for security reasons.

      Comment


      • #4
        Good day @fmoss

        Please review the Checkin date and change it to a future date and test it.

        However, we can't give you much support without having access to your instance. It is very hard to debug the issue without reviewing your instance.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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