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Swiper1 App shows "No events available" since version upgrade last night

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  • Swiper1 App shows "No events available" since version upgrade last night

    Last night you upgraded our version of C&P Apps to the latest version. Today when we open the Swiper1 App it says "No events available". It was working before yesterday's change. It is vital we get this working before Friday's event. Please help. Thanks!

    Salesforce.com Organization ID: 00DF00000006YNO
    Login access has been granted.

  • #2
    Good day @JulianaMcMahan

    Please see:

    Click image for larger version

Name:	Swiper1 Start Date.jpg
Views:	35
Size:	72.8 KB
ID:	35588

    Based on the start Date/Time it will list the Events in Swiper1. As you can see it is future date and in this case it won't list the Events.

    Hope that answers your question. Please check and let us know if we can be of any further assistance.
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

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    • #3
      I have access to the Swiper1 app but no events are visible only transactions. My colleagues have access to the Swiper1 app and the events are visible to them. How can I fix this issue?

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      • #4
        Good day @Scott C

        Please grant us access to your instance and share your username so that we can review it.

        Looking forward to hearing back from you.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

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        • #5
          I found the misstep. Swiper1 App then Event Settings / User Registration / Check Status fixed the problem. I did not see this step in the documentation.

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