Announcement

Collapse
No announcement yet.

Salesforce Campaigns Missing from Swiper1 App

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • Salesforce Campaigns Missing from Swiper1 App

    We cannot enter a Salesforce campaign when creating an item in the Store. This option disappeared with the latest update. Will it be coming back??? I have to go into Salesforce and manually enter campaigns for EVERY transaction that was processed through the Swiper1 app. This is time consuming!!! Any suggestions on where to enter this information so we don't have to do so much extra work now that that field is gone??

  • #2
    Good day @KMartin

    Yes, the option which you are referring to has been removed but, now we have included the Campaign for each Transactions. Please refer to the following KB article: http://help.clickandpledge.com/custo...ticles/2630026
    Regards,
    Click & Pledge Support Department

    On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
    Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

    Comment


    • #3
      We use Salesforce campaigns which are not used in Connect. This change will now require hours of extra work. We now have to add the Salesforce campaign for each transaction manually. Some events we can have up to 100 transactions if not more. This is now going to create extra work. Any suggestions on a workaround? Can it just be added back?

      Comment


      • #4
        Good day @KMartin

        You NO need to add Campaign manually, you may use the SKU to assign the Campaign.

        Please refer to the following KB article: http://help.clickandpledge.com/custo...ticles/2395165

        Please review it and let us know if you have any questions.
        Regards,
        Click & Pledge Support Department

        On Salesforce? Help us by rating our app: Click & Pledge Donor Management on AppExchange

        Join us @ the educational webinars: https://clickandpledge.com/webinars/
        Live Support available Join between 3:00 - 3:30 p.m. ET Monday - Thursday: https://clickandpledge.com/webinars/
        Are you on Salesforce? Join us at the Power of Us Hub: https://powerofus.force.com/0F980000000CjpC

        Comment

        Working...
        X