We have events that have many moving parts in regard to registration and checking in.
For example, we have several volunteers scanning concert tickets using Swiper1 for check in.
1. Are all devices automatically synced, or is there a possibility that someone could use the same barcode to check in on another device?
2. Do users have to manually "Sync to Salesforce" periodically in order to prevent that?
As another example, one of our events involves guests registering on site using Swiper1 then checking in at a later time.
3. So similar question...is there any automation across devices that keeps up with who's registered and checked in, or is it all relying on users manually syncing the devices to Salesforce?
4. If so, how often do you suggest instructing users to sync?
Thank you in advance!
Clay
For example, we have several volunteers scanning concert tickets using Swiper1 for check in.
1. Are all devices automatically synced, or is there a possibility that someone could use the same barcode to check in on another device?
2. Do users have to manually "Sync to Salesforce" periodically in order to prevent that?
As another example, one of our events involves guests registering on site using Swiper1 then checking in at a later time.
3. So similar question...is there any automation across devices that keeps up with who's registered and checked in, or is it all relying on users manually syncing the devices to Salesforce?
4. If so, how often do you suggest instructing users to sync?
Thank you in advance!
Clay
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