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  • Reswipe/Device not ready

    I installed the Swiper1 app on iPhone 6 and IPad 2 and only manual entry is working on both devices. On phone, i keep getting a "device not ready" message even after re-installing app. On iPad, no matter how many times or what direction we swipe credit cards, it says "re-swipe." Please help!

  • #2
    Good day AGarza

    Someone from our mobile support team will contact you. The issue you are reporting cannot be reproduced and someone from our team will contact you.
    Regards,
    Click & Pledge Support Department

    Join us @ the educational webinars: https://clickandpledge.com/webinars/
    Live Support- read more: https://support.clickandpledge.com/s/article/general-information-live-support/

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    • #3
      I am having this same issue. I've tried multiple devices, but all have trouble. When it does allow me to swipe, I have to swipe multiple times, and it might read the card....it might now.

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